How to fix iPhone X Plus/ iPhone X/ iPhone 8 Hanging and Freeze on FaceTime after Update iOS 12

Are you trouble with FaceTime issues in iOS 12 on iPhone X, iPhone 8, iPhone 8 Plus. Other Symptoms that fix with below solutions: iPhone Stuck on Calling. Sometimes iPhone stuck on FaceTime ending. FaceTime Call Screen Stuck and unresponsive to touch.


Most common problems and Working solutions for iPhone Frozen on FaceTime Video call
Fix 1: Shut down the iPhone X or Soft Reset

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Frozen iPhone during FaceTime Video call, This settings is useless and can’t get help. Go with the next steps for Hard Restart and reboot your iPhone.

We will start with the very simple solution to fix iPhone X freezing on FaceTime calls.

Step #1: Go to “Settings” on your iPhone X.

Step #2: Open “General”.

Step #3: Finally, tap on “Shut Down” > “Slide To Power Off“.

Wait for 1 to 2 minutes and Use Side button to turn it on again.
Fix 2: Force Restart iPhone X

If normal restart doesn’t work for you, then try this force restart method which will help your iPhone to overcome minor software issues.

Step #1: Press and release the “Volume Up key“.

Step #2: Press and release the “Volume Down key“.

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Step #3: Lastly, “hold down the Side button” until you didn’t see the Apple logo.
Fix 3: Check for Software Update

Apple Release new firmware update in short duration. I would suggest you check once in every month. Otherwise, you can enable automatic software update from settings.

Go to the “Settings” > “General” > “Software Update” [Check for Update]. That’s it.
Fix 4: Free Up Storage and Disable Background app refresh

Too many processes run parallel on your iPhone make freeze or unresponsive to touch. I recommend to free up storage and give big room to process to run big app and process.

Otherwise you can turn off Background app refresh. Go to the “Settings” > “General” > “Background App Refresh” > “Off”
Fix 5: Backup > Erase > Clean install iOS > Restore

When none of the solutions works for us, then our last option is to restore the iPhone. By restoring iPhone X, every single harmful element, as well as necessary files, will be deleted. So if you have decided to go for this option take backup if you don’t want to lose data.

Auto-fix all the internal bug using this steps, First, take a full backup of your iPhone.

Now, Erase all the settings and Content of your iPhone from “Settings” > “General” > “Reset” > “Reset All Content and Settings“.

Now, Open iTunes on your Mac or PC.

Download latest Firmware file of iPhone, iPad and iPod Touch.

Connect your iPhone to iTunes via lightning cable, in iTunes you will see your iPhone icon.

Click on “iPhone icon” > Go to “Summary” >



Press “Option key” from your Keyboard on Mac + Click on “Restore iPhone”.



Now Browse Downloaded .ipsw file save previously from about link. Open it.

Now, Wait for Restore process gets completed.
Fix 6: Go to Apple Support and Handover your Device for test

Apple Gives free support for all Apple Device it doesn’t matter your device is under warranty or not. But hardware damage will be a charge for out of warranty.
Fix 7: Disable and Enable FaceTime

Force restarting iPhone X didn’t work for you? Don’t worry we have more potential solutions to fix iPhone X hanging during FaceTime calls. In this troubleshoot we will disable the FaceTime app and then after few minutes again to enable it. Let’s do it.

Step #1: Open “Settings”.

Step #2: Locate the “FaceTime” app, scroll down you will get it.

Step #3: Disable “FaceTime”.

Go back to the main screen by closing settings. Follow the same above steps and enable FaceTime.

FaceTime also available on Mac, Want help for Mac FaceTime issues.

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