How to Fix iPhone Favorite Contacts Not Working

How to Fix iPhone Favorite Contacts Not Working

iPhone Favorite Contacts Not Working

The Most Common Issues with iPhone Favorite Contacts

Some of the most common problems users have reported with their Favorites contact feature include the following;


Favorite contacts list shows different numbers from the one's you added.


Users have also reported being unable to add new contacts to the favorite list.

The following solutions should fix these issues and any other you may be facing;
1. Check Whether Contacts Are Syncing

The first thing you should do before taking any troubleshooting solutions is to check whether your contacts are syncing correctly with your preferred third-party accounts like Google and Yahoo. Here's how to check that your contacts are syncing;

Step 1: Go to Settings> Accounts & Password if you are using iOS 10 and later versions. Or, go to Settings > Mail > Accounts if you are using iOS 10 and earlier.

Step 2: Tap on each account that is listed there to check whether "Contacts" is toggled on.

Here we take Yahoo email account as example.


2. Check If the Problem is Caused by Duplicate Contacts

Sometimes the problem can be caused by the presence of duplicated contacts. You can check if there are duplicated contacts by going to icloud.com log in, click on contacts and then check if there are duplicated contacts.

But doing this if you have more than one duplicate can be difficult and time consuming. Instead, you can use the contacts app on your Mac to merge the contacts. Follow these simple steps to do that;

Step 1: Open the contacts app on your Mac and the click on "Card." From the drop-down menu select "Look for Duplicates."

Step 2: You should see a popup appear telling you the number of duplicates found. Click "merge" to eliminate the duplicated contacts.

Once done, the contacts will sync with the iPhone if you gave enabled iCloud on both devices.


3. Manage Your Linked Contact Information

The link feature allows you to link different contact information that may be duplicated. It is a useful feature that allows you to link a contact that may have synced from your third-party accounts with the same number you may have entered manually. If the linked numbers are incorrect, you may experience issues with the favorites. Here's how to fix that;

Step 1: Open the contact that is causing problems within favorites. You should also scroll down to check if the contact is correct in multiple accounts.

Step 2: Edit the number so it is same on all accounts.

Step 3: Open the favorites to show that both numbers are reflected correctly.
4. Re-Sign in to Your iCloud Account

If none of the above work, iCloud contacts syncing maybe the problem. In this case, you may want to sign out and the re-sign in to iCloud. Doing this may trigger a re-fresh of your contacts and solve the problem. Here's how;

Step 1: Tap on Settings > iCloud.

Step 2: Sign out of iCloud.

Step 3: Wait a few seconds and then sign back in to iCloud.



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